Troy approaches Julius during the founding of the gang. Desperate for new recruits, Julius accepts his offer without question. Troy accompanied Julius on his hunts for new recruits, which leads to the recruitment of the The Protagonist. Unbeknownst to Troy or Julius, eventually The Protagonist would become the single biggest threat to either of them and their respective goals.
Troy is first encountered during the gang altercation in the opening scene between the three ruling gangs of Stilwater. The Protagonist is about to be murdered by a member of the Vice Kings for no other reason than "Wrong time, wrong place", when Troy shoots the would be assailant. It is discovered that Troy is Julius' second in command and, on occasions, he is part of The Protagonist's crew as they take back the row from the Vice Kings, Rollerz and Carnales. He is asked to be the Saints' leader against the Vice Kings, but he refuses and Johnny Gat Volunteers for the task.
Troy helped the Saints take out rival gangs on numerous occasions, but his real mission was to aid Police Chief Monroe and Alderman Richard Hughes in manipulating The Saints into destroying the other gangs of Stilwater so as to bring peace to the city streets and ensure Alderman Hughes' election.
Suspicions may first be aroused of Troy's true intentions when Julius is arrested but only Gat and Dex are present. Also when Julius is talking to The Protagonist about the families the Saints have destroyed in the course of justice, Troy is seen in a bar, looking depressed and drinking away his guilt. Troy is first seen with his badge in the cutscene "Salting the Earth." It is the only time in the game that it is directly shown that he is a cop. He will be leaning against the wall of a building with the badge in his hand.
Years later, Ultor became the unofficial owner of the Stilwater PD. Johnny Gat made a vengeful attempt on Troy's life, but failed. This led to his imprisonment for over two years. After that, Troy gained a promotion to the position of Chief of Police, and was given his own office at the Police Headquarters.
Eventually The Protagonist awoke from his coma and became the leader of the Saints. According to the prison guards Troy refused to stop the life support machine that kept The Protagonist alive while in a coma, despite doctors' insistence he would never awake from it.
Troy's de facto boss and Ultor CEO Dane Vogel demanded that Troy release some of the Brotherhood's members after he was threatened by the Brotherhood's leader Maero. Troy was strongly opposed to the blackmail, but he had no choice because of Vogel's influence. When asked about the trial by Jane Valderama, he defers to Vogel. Troy also attempts to cover up the Saints' involvement in the robbery of Poseidon's Palace Casino, but fails at this due to leaked security footage.
When The Protagonist infiltrates the police station and listens to Troy's wiretaps, several things are learned. First is that Dexter Jackson knew all along that Troy was a cop, owing to his tactics and "shitty haircut." It is also learned that Troy was trying to convince Julius to get The Protagonist and Johnny to leave the Saints. A third and final wiretap prooves that it was in fact Julius who planted the bomb responsible for the destruction of Alderman Hughes' yacht.
When The Protagonist airlifts the vault out of the bank in the opening mission, they are assaulted by SWAT with many Oppressors and a Tornado. The SWAT, over a megaphone, claim that, "Troy can't bail you out of this one!", implying that Troy had been helping the 3rd Street Saints since the events of Saints Row 2.
Troy was the sarcastic joker of the Saints and always had snide remarks to say. When he later became chief of police, he still had not lost his sense of humor. Troy is also a chain-smoker and is always seen with a cigarette.
The very first clue that Troy was an undercover cop was the Saints Row manual, which was written from the perspective of an undercover cop in a gang. Also, Troy always refers to The Carnales as The Los Carnales, in the manual they are called The Carnales, with the Los scribbled out. Also the Game Manuals article is labeled the Trojan Horse, Troy's name is the same as the city the Horse entered in the myth. This is also a reference to Troy sneaking into the Saints much like the Greeks sneaking into Troy inside the "Trojan Horse".
Though Troy is an undercover cop in Saints Row, when he is a homie in a mission he does not hesitate to kill police officers, and will sometimes go as far as brag about the kill after it is done. In Saints Row 2, although he is Chief of Police, he will still kill other members of the force. Though this is odd because, when planning to break into an evidence locker in Saints Row[mission?] he insists the saints insert by blowing a hole in the the wall instead of killing other cops, which is also another hint earlier on in the game that he is a cop.
In several missions, there are hints indicating Troy is an undercover cop. Troy says in a Westside Rollerz mission in reference to Lin, "You roll with someone long enough, and soon you start thinking like 'em." There is also a hint during a plan in the second Carnales mission. While pointing on a map, Troy asks, "What if we came from here and here?" Dex responds, "No, cops try that shit all the time and it never works." He also knows a lot about the abandoned police station. Also when getting the drugs back to The Carnales, Dex has a plan which involves taking out the police station, Troy refuses and suggests blowing a hole into the evidence room instead, lowering the body count which is what he wanted.
In Saints Row, Troy's appearance may pay homage to many characters: his appearance is possibly based on Paul Walker's character Brian O'Conner in The Fast and the Furious, from being an undercover cop down to hairstyle and facial hair; he is also similar to Leonardo DiCaprio's character William "Billy" Costigan Jr. in The Departed for his look and the fact he is undercover in a gang; Troy also bares a passing resemblance to actor Tim Roth, who is best known for playing Mr. Orange in Reservoir Dogs, who was yet another undercover cop.
In Saints Row, he is almost always seen with his trademark cigarette, even going so far as to light it off the burning body of a rival gang member in the church. In Saints Row 2 however, he seems to have somewhat cut down.
Another clue that shows Troy as an undercover cop, in Saints Row, is that he asks too many questions, members of the Saints also remark that he does. Dex also notices that in some cutscenes. This is a reference to real life cops asking too many questions.
In The Anna Show cutscene, there is a clip of two men debating over Troy being a crook. This report is titled "Gangster Chief of Police". One of the men state Troy is a hero for putting the Saints behind bars and was only undercover, but the other man states that he was in the Saints a long time, and that three gangs had already taken their place. This report can be seen on computer screens in Saints Row: The Third.
The Protagonist and Troy both seem to have a great deal of respect for one another even though Troy was an undercover cop, and later the chief of police. Upon listening to the wiretaps in his office in Saints Row 2, it is revealed that Troy did not want to arrest The Protagonist and simply wished that he would stand down. Also, in the beginning of the game, as mentioned above, Troy refused to stop the life support machine while The Protagonist was in a coma. Later in the game during the Ronin line of missions, Troy attempts to cover up the fact that the Saints were involved in the casino robbery at all, answering cryptically to Jane Valderama's questions.
The Protagonist occasionally says "I should drop by Troy's office some time, say hi" when idle. This is a hint about the bonus mission, Revelation.
After clearing level 6 of the Prison Fight Club in Saints Row 2, Troy is unlocked as a homie. Like other police officers in the game, he jogs and does not run.
Upon closer inspection of Troy's badge in Saints Row 2, it says "Johnson" instead of "Bradshaw". The most likely explanation for this is that because he did not have a last name in Saints Row, the developers had not yet decided his last name would be "Bradshaw" when that image was made, and when they decided on the name "Bradshaw", they forgot to change the image.
If the player takes a tour round Troy's office at the Police Headquarters, one can find a models in a cabinet in the corner of the room of a police officer brutally murdering a thief and offering the stolen piece of jewelry back to the victim, who stares at the body in horror.
In Saints Row 2, he wears a cop medium-blue tie, whilst other cops wear a cop dark-blue tie.
When Idle in Saints Row 2 with Troy as a homie, Troy may say "Just because you helped clean up the gangs, that doesn't mean we're best friends."